Application package
An application package is the collection of borrower-submitted files and data a lender reviews before making a credit decision, including applications, bank statements, tax returns, invoices, IDs, voided checks, and business records.
Why lenders care: Messy packages create delays because analysts must classify files, check completeness, reconcile names, and prepare the file before credit analysis can begin.
Decision-ready file
A decision-ready file is a borrower package that has been organized, verified, analyzed, and documented enough for an underwriter to focus on credit judgment rather than preparation work.
Why lenders care: Kaaj uses the phrase to describe the output of intake, KYB, bank statement analysis, fraud review, and memo preparation before human decisioning.
Document classification
Document classification identifies the type and purpose of each file in a borrower package, such as bank statement, credit application, tax return, invoice, ID, SOS filing, or voided check.
Why lenders care: Classification is the first step in turning unstructured uploads into a clean underwriting workflow.
Document intelligence
Document intelligence combines classification, extraction, validation, renaming, completeness checks, and evidence linking for unstructured borrower documents.
Why lenders care: For lenders, document intelligence reduces the manual prep work that happens before underwriting analysis starts.
Exception handling
Exception handling is the process of resolving issues that fall outside a standard workflow, such as missing documents, name mismatches, unusual deposits, policy exceptions, or suspected fraud signals.
Why lenders care: In lending operations, exception handling often drives cycle time because edge cases require extra evidence and judgment.
Lender-ready package
A lender-ready package is a borrower submission that has been organized, checked for completeness, summarized, and prepared in the format a target lender expects.
Why lenders care: Brokers use lender-ready packages to reduce back-and-forth, improve routing, and get faster credit responses.
Loan origination system
LOSA loan origination system is software that manages loan applications, workflows, tasks, status tracking, approvals, and handoffs from submission through funding.
Why lenders care: Kaaj is designed to layer onto LOS and CRM workflows rather than force lenders to replace their systems of record.
Submittable file
A submittable file is a borrower package that contains the minimum documents and information needed to move from intake into underwriting review.
Why lenders care: Submittability checks reduce wasted analyst time by identifying missing statements, outdated documents, name mismatches, or incomplete applications early.