Customers on one topic
Does AI Underwriting Replace Your Team? 5 Lenders and Brokers Answer
Chapters
Transcript
What each customer said on camera, by chapter. Captions are lightly corrected for product and company names.
Full transcript
Eagle Crusher: hire a processor, or add AI?
Kaaj has helped Eagle Crusher. We were looking for adding possibly another person, a processor, or maybe two people actually. However, we didn't want to make that move right away. We want to get the right person. And while we were looking for that, this opportunity came about for Kaaj and the AI. And so I started talking to the team there, and it was a very good conversation. It took probably six months for us to get through. We're a very small finance department, but we do quite a bit of business. We do vendor business and broker business, so we're kind of a quasi. So we have a lot of customers, been around a very long time. Our company has been around over 100 years. So it was a next step for us was either to add a person or add some kind of tools that would enable us to get work done quicker. And this definitely met the bill for
Hub Funding Solutions: efficiency, not fewer people
I was actually, somebody said, well, yeah, you can, you know, have less people. I'm not that person. I would rather leverage it for efficiency than use it to reduce human labor capital. I just want to make it better. I want to make it a better experience for my team, for the
Finance Pros Inc: she added teammates
I've been able to add teammates because of the system. I don't think I would have been able to do that, which of course helps us with our growth, right? More people working under the same umbrella, more revenue for the company.
Quality Equipment Finance: reps back on revenue work
Yeah, I'd say it frees up a lot of time for the sales reps. It's really just being more efficient with your time, allowing you to focus more on revenue producing activities, such as outbound calls to brokers and customers focusing on deals that are already approved rather than spending time inputting deals, looking up SOS listings and inputting a NAICS code, finding out the correct NAICS code. So it's really just how efficient it is on time saving of what would take us maybe 15 minutes is now just a matter of a couple minutes. And when you're a sales rep getting maybe 20 apps a day, those extra 10 minutes saved, it adds up.
The Funding Booth: time for vendors and marketing
So all that is, you know, pain point wise, like, yeah, it saves us a lot of time and, you know, non-revenue driving tasks, I guess you could say, the best way to put it, you know, now we can call more vendors, work on more marketing, do things like that, which for small brokers like us, you know, time is everything, right? There's only so much time in the day that we
