Customer videos
Lenders and brokers on AI underwriting, in their own words
Recorded interviews with Kaaj customers: equipment finance lenders, a captive finance team, and commercial loan brokers. Every video has chapters and a full transcript.
Customer stories
One customer per video, from the problem they had to the numbers they see now.
By topic
Several customers answering the same question.
Shorts
One quote, under a minute.
Friday 5:15pm. Approval in hand 90 minutes later.
Kalah Sprabeary, CEO of Hub Funding Solutions, on a vendor deal pre-qualified in five minutes and approved on a Friday evening.
15 minutes → 2 per equipment finance application
Patrick O'Connor, Head of Sales at Quality Equipment Finance: about 2 minutes per application into Salesforce instead of 15, twenty times a day.
Red flags a broker might miss, caught in seconds
Neysa Smith of Finance Pros Inc: a missing SSN and names that didn't match the registration, flagged by Kaaj's write-up. (Audio from our customer interview.)
36 minutes → 7 per credit file
Eduardo Del Rio, CEO of i90 Financial, timed it: a complete, CRM-ready file used to take 36 minutes. With Kaaj it takes about 7.
AI underwriting: consistent, and never out sick
Bob Booth, CEO of The Funding Booth, on why consistency beats a desk of manual processors.
45 minutes → 15 per deal with AI underwriting
Adam Mitchell, CEO of Capital Solutions Providers: a complete package goes front to finish in about 15 minutes, down from 45.
Loan application data: 4–8 hours → 2–3 minutes
Stephen Taylor, VP Operations at Harbour Capital, on application turnaround with Kaaj.
Stuck loan applications: 60–70% → about 10%
Kalah Sprabeary of Hub Funding Solutions on seeing exactly where applicants stall, and becoming the helper, not the pusher.
KYB for equipment finance: vendor, business, and borrower
Patrick O'Connor of Quality Equipment Finance on the SOS, SAFER, address, and online checks Kaaj runs on every application.
A three-day file, analyzed in seconds
Neysa Smith, CEO of Finance Pros Inc, on the time AI analysis gives back, and the teammates she's added.
About $40K a year in processor costs
Bob Booth of The Funding Booth on the ROI of AI processing for a broker. (Audio from our customer interview.)
The one-page credit write-up lenders actually use
Eduardo Del Rio of i90 Financial on the first-page write-up: everything about the file, in one place.
Will AI replace your team? One broker's answer
Kalah Sprabeary of Hub Funding Solutions: use AI for efficiency, not to cut people.
Lender matching for commercial loan brokers
Neysa Smith of Finance Pros Inc on lender matching and verification, and a better relationship with lenders. (Audio from our customer interview.)
Why a faster "no" matters in equipment finance
Eduardo Del Rio of i90 Financial: "I'd rather give a no faster than take forever to give a no."
A credit read in front of the vendor, in minutes
Bob Booth of The Funding Booth on reviewing a spread file on his phone while still with the vendor. (Audio from our customer interview.)
Bank & financial statement analysis: hours → minutes
Shawn Jury of Eagle Crusher on the statement analysis his team relies on for full-financials deals.
Hire another loan processor, or add AI?
Shawn Jury of Eagle Crusher on choosing Kaaj instead of adding a processor, and saving 45–50 minutes per deal.
Bank statement analysis: the true cash flow of a business
Adam Mitchell of Capital Solutions Providers on inflows, outflows, debt service coverage, and checking statements for fraud.
The ROI math on AI underwriting
Shawn Jury of Eagle Crusher: one extra deal a month pays for it, and they've done more than that.
Big lending software vendors put you in their box
Adam Mitchell of Capital Solutions Providers on customizing the product from day one.